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NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Call 999 in a medical emergency. Chest pains and / or shortness of breath constitute an emergency.

The practice will be open again, as usual on Tuesday 8th May 2018.

Online Repeat Prescriptions

Bath Row Medical Practice now offers the facility to request your repeat prescriptions online up to 7 days before they are due. To use this service you will need to be registered for online services at the practice. If you are a new patient at the practice this service will be offered when you register with us. If you are an existing patient please bring I.D (Passport, Driving Licence, Birth Certificate, Bank Statement or Utility Bill) to a member of our reception team who will help you register. Please note that in some cases the doctor will need to check your medication is safe for online prescribing before your online details are issued.

Summary Care Record (SCR)

VERY IMPORTANT - Please read the information about SCR here:

Friends and Family Test

The NHS Friends and Family Test (FFT) is the largest healthcare patient experience in the world. It is based on the simple question "Would you recommend this service to your friends and family if they needed similar care or treatment?"

Please click the "Friends and Family Test" link under the heading "Have your say" on the right of this page in order to complete the Friends and Family Test.

Alternatively questionnaires are available at the practice if you prefer.

Named Accountable GP

From the 1st April 2015 all practices operating under the GMS contract are required to allocate each patient registered at the practice with a named accountable GP. 

Having a named accountable GP means that each patient at the practice will have one GP (a Partner) who is responsible for ensuring that work is carried out on their behalf.  All patients registered at the practice still have the right to see any GP or Nurse not just their named accountable GP.

Bath Row Medical Practice have already been allocating patients a named GP upon registration at the practice before this requirement came into place.

For patients aged 75 or over you have already been allocated and informed in writing a named accountable GP as part of the Unplanned Emergency Admissions service. This named accountable GP will not change.

If you wish to know which GP you have been allocated please contact the practice on 0121 6224846 and a member of the practice team will provide you with this information.

If for any reason you would like to change your named accountable GP please write to the Patient Services Manager and we will do our best to accommodate your request.

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