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NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Call 999 in a medical emergency. Chest pains and / or shortness of breath constitute an emergency.

The practice will be open again, as usual on Tuesday 8th May 2018.

Online Repeat Prescriptions

Bath Row Medical Practice now offers the facility to request your repeat prescriptions online up to 7 days before they are due. To use this service you will need to be registered for online services at the practice. If you are a new patient at the practice this service will be offered when you register with us. If you are an existing patient please bring I.D (Passport, Driving Licence, Birth Certificate, Bank Statement or Utility Bill) to a member of our reception team who will help you register. Please note that in some cases the doctor will need to check your medication is safe for online prescribing before your online details are issued.

Summary Care Record (SCR)

VERY IMPORTANT - Please read the information about SCR here:

Friends and Family Test

The NHS Friends and Family Test (FFT) is the largest healthcare patient experience in the world. It is based on the simple question "Would you recommend this service to your friends and family if they needed similar care or treatment?"

Please click the "Friends and Family Test" link under the heading "Have your say" on the right of this page in order to complete the Friends and Family Test.

Alternatively questionnaires are available at the practice if you prefer.

NHS 111

What is NHS 111?

NHS 111 is a new service that has been introduced to make it easier for you to access local NHS healthcare services in England.  You can call 111 when you need medical help fast but it’s not a 999 emergency.   NHS 111 is a quick and easy way to get the right help, whatever the time.  Dialing 111 rather than 999 keeps the 999 number free for very serious emergency medical cases.

If you need to see a doctor or nurse in person, the NHS 111 operator will advise you of this and may help to arrange this.                 


What About A&E?

A&E stands for ACCIDENT and EMERGENCY – it does not stand for ANYTHING and EVERYTHING!

Going to the hospital for urgent care does not mean that you will get a better doctor - it is often more likely that you will get a junior doctor in training!

Many patients attending the hospital accident and emergency department (A&E) could be treated more appropriately and quickly by their own GP, local pharmacist or even by themselves with basic first aid or a little advice.

Please do not use A&E inappropriately – if you do so you may cause problems for people who really do need urgent attention for an accident or emergency and you will have a long wait to be seen .

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website